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recorded audio conference

What's Ahead for EAP

 

Click here to order the CD-ROM. . .         

      

Employee assistance programs are becoming increasingly more common in today's worksites, and as the field grows, the responsibilities of employee assistance professionals are expanding as well. But many EAP experts have expressed deep concern over the numerous ethical and quality issues existing in the field today.

The devaluation of EA services, dilution of the image of EA and pricing are among the threats facing the EA profession, according to EA managers who responded to Employee Assistance Program Management Letter’s EAP Leadership Survey.

"We need to adhere to professional standards, ethics and licensure requirements and do what is in the best interest of the client/client organization rather than lower services to be able to adapt to pricing that is so low it cannot fulfill contract requirements without lowering standards and services," an EAP manager said.

Another issue that emerged was some indications that "EAP professionals are disparaging each other with employers," and "infighting and undercutting our own pricing" that could be damaging to the profession.

Despite the threats to the EA profession, significant too is that the number of organizations offering EAPs is continuing to grow. And EA professionals continued to strengthen their program offerings in 2006 even as their duties and responsibilities continued to evolve. New programs and services include focusing on wellness, work-life balance and getting back to basics such as fine tuning communication skills among employees and management.

What are the opportunities and challenges for EA Professionals in the year ahead?

Join Employee Assistance Program Management Letter and EAPManger.com for a review of the multiple forces shaping the EA industry in the 90-minute audio conference on CD-ROM, “What’s Ahead for EAP in 2007.” This executive-level program took place on March 1, 2007.

 

Listen and Learn:

  • The critical issues facing the EAP industry today.

  • A vision for the EAP industry's future.

  • Combating the “free EAP” crisis.

  • How to educate senior management and employees about the value services EA provides.

  • New opportunities in the EA marketplace.

  • The potential of performance measurement as a counterforce to market pressure on price.

  • How to be competitive while remaining profitable.

  • How to make the case for the alignment of better outcomes to better payment.

  • What is the appropriate cost for a decent quality EAP?

  • Guiding principles for the future EAP industry.

  • Live question and answer session.

Listen in to this program with your staff members to hear about the multiple forces shaping the EAP industry.

Click here to order the CD-ROM. . .               

Featured Presenter:

George W. Martin, M.Div., MA, CEAP

President & CEO

CorpCare Associates, Inc.

George W. Martin, Jr., M.Div., M.A., CEAP, is President/CEO and owner of CorpCare Associates, Inc. which conducts Employee Assistance Programs (EAP) for a variety of corporations, industry and county governments and agencies. CorpCare Associates currently serves over 175,000 employees and dependents throughout the Nation. Mr. Martin initially entered the EAP field in 1984 and formed CorpCare in 1991. Prior to his work at CorpCare Mr. Martin served as a United Methodist Minister in the Florida and Louisiana United Methodist Conferences and in private practice as a Marriage and Family Therapist.

Mr. Martin attended Florida Southern College, Lakeland, Florida earning his BS degree in 1974; Emory University, Atlanta, Georgia, receiving his Master of Divinity degree in 1977; and Louisiana Tech University receiving his Masters in Counseling degree in 1983.

Mr. Martin is a Clinical Member of the American Association of Marriage and Family Therapists and is a Certified Employee Assistance Professional (CEAP). He serves on the national board of the Employee Assistance Society of North America (EASNA) and is a member of the Employee Assistance Professional’s Association (EAPA). He is President of WorkSite Products, a drug testing and drug education company.  He has clinically practiced as a Marriage and Family Therapist, instructed at the college level in the areas of Adolescent and Abnormal psychology, conducted a variety of seminars including stress management, drug education and Life Orientations Training programs for corporate clients.

He is married with four children and resides in Atlanta, Georgia.

 

Dave Sharar

Managing Director

Chestnut Global Partners

Dave Sharar has been in the EAP field for over 18 years and is Managing Director for Chestnut Global Partners, the EAP/Workplace Services wholly owned subsidiary of Chestnut Health Systems. In his capacity as Research Associate and Program Evaluator at Chestnut's Research Institute, he has published over 25 articles and studies related to employee assistance practice, managed behavioral health, work-life, and integrated delivery systems.

Dave is a regular presenter at professional conferences and has spent a good deal of time researching business ethics in EAP and the impact of pricing on quality and decision-making. He holds masters degrees in Counseling and Community/Public Health and is a doctoral candidate at the University of Illinois at Urbana/Champaign. His dissertation is examining if and how EAP Affiliates (subcontractors) adhere to EAP concepts and the degree to which EAPs duplicate or overlap with mental health benefits.

 

Lisa Teems, D.Min., LCSW, CEAP, CAS

EAP Director

U.S. Department of Health and Human Services

Lisa Teems is the Employee Assistance Program (EAP) Director for the U.S. Department of Health and Human Services. She has 27 years experience in the EAP and addictions fields. These years have included 22 years with DHHS, as well as several addiction treatment facilities and private industries. Lisa is also a Clinical Assistant Professor at the University of Maryland School of Social Work where she is a field instructor and has occasionally taught courses.

Currently, Lisa is leading a government-wide effort to transform Federal EAPs. As part of this endeavor, she created guiding principles for the future EAP industry, developed and tested standard EAP performance measures, and held the first Summit to design transformation strategies for the Federal EAP community.

Lisa has published and presented on numerous mental health, EAP, addictions, AIDS in the workplace, violence, and quality assurance topics. She completed her first book called A Gentle Revolution: A Dialogue on the Death and Rebirth of the Mental Health Profession.

Lisa received her undergraduate and Master of Social Work degrees from the University of Maryland. She received her Doctorate in Ministry from Wisdom University in San Francisco. She is a Licensed Certified Social Worker, a Certified Employee Assistance Professional, and a Certified Addictions Specialist.

 

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