Sales Skills for the Non-Sales EAP Professional

Click here to order the CD recording. . .               

The world of EAP has dramatically changed from the days of old.  The business is viewed as a commodity and the days of a formal, expensive sales team are gone.  To make things worse, healthcare costs are at an all time high resulting in cutbacks on EAP benefits.  As an EAP professional, you are left with the daunting task of continuing with your current work-load and you are expected to get involved in sales.  You want to increase your organization’s client base and land business but sales is not your first profession.  What do you do?

First, don’t panic!  Second, participate in this audio conference, which will introduce the non-sales EAP professional to the principles of consultative selling and assist you in mastering sales concepts and skills.  Sales is just a conversation.  This presentation will show you how to enhance your confidence using your everyday communication skills and personality to win business!

You will learn how to:

• Take a structured approach to conversation that will enhance your confidence, ability and, ultimately, results.

• Acquire a consultative approach to your interactions with your customers.

• Identify and qualify what leads you need to capture, starting with your existing contacts.

• Learn the art of asking questions and listening in order to interpret your customer’s needs.

• Represent your product or service in a conversational style focused on the benefits to your customer.

• Ask for business and win.

Plus, get answers to your questions during the live Q&A session following the presentation.

Click here to order the CD recording. . .               

Featured Presenter:

Shelley K. Sayers, MS, LCDC

CEO/President

Strategic Sales Solutions

Shelley Sayers is a leading healthcare sales expert in the areas of successful sales process development, professional selling skills, sales coaching skills as well as deployment of strategic sales initiatives.  She has held the position of Vice President of Sales for Managed Health Network (MHN), LifeCare, and Charter Medical Corporation in addition to other senior management positions in the sales field.

Reflecting on her success, Shelley developed a selling system incorporating all of her proven techniques to introduce them to the marketplace.  In 2002, she founded Strategic Sales Solutions, which is committed to helping organizations who want to dramatically increase their revenue by developing their sales force and programs so that they are the best they can be.

Shelley has conducted training and consulting programs for established and start-up organizations in many industries, including healthcare, legal, financial, retail, consulting, and education.  Her specialty is healthcare organizations, such as EAPs, work-life programs, managed behavioral healthcare organizations, assisted living facilities, and hospitals.

Your Audio Conference Registration Includes:

• One telephone connection at one physical location.

• Unlimited listeners from one call-in location.

• Downloadable presentation handouts.

• Permission to distribute materials to anyone listening at your location.

• PDH certificates for all participants.

PDHs

The CD recording of this audio conference has been approved as a self-study course by the Employee Assistance Certification Commission (EACC) for 1.5 PDHs in Domains I and II.  Please contact TSI's customer services at 1-800-755-6965 for further information.

Order the CD now!

Order the CD recording only

$195

You may also order by calling toll-free 1-800-755-6965.  Click here for a printable order form, which you may use to fax or mail in your order.

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