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EAP Impact on Health
Care Claims Costs: What Are the Research Findings and What
Do They Imply for Free and Embedded EAPs?
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here to order the CD recording. . .
Research studies have shown that EAP services
can produce significant positive workplace outcomes in a variety
of different areas, including: reductions in employee
absenteeism, decreases in presenteeism, improvements in
productivity, lower turnover and decreases in disability and
workers’ compensation claims. This audio conference will review
the research literature on the impact of EAPs specifically in
the area of health care claims costs. These research
investigations are often described as “cost-offset” studies
because they explore whether program costs associated with
providing EAP interventions and associated treatment services
are offset by decreases in employee health care claims costs.
This presentation will summarize the extent and nature of this
cost-offset effect.
Research Literature Review. During the audio conference, the presenters will describe
key research case examples where EAPs have had an impact on
medical, mental health and substance abuse claims costs.
Profiled studies will include those conducted at McDonnell
Douglas Corporation, Southern California Edison Company,
Principal Financial Group and other organizations. Presenters
will also explain the general finding that successful treatment
with an employee through an EAP can reduce the claims costs
associated with the affected employee’s dependents and family
members (i.e., “the family effect”). The presenters will help
listeners to understand and interpret these research studies so
that they can apply the findings to support and demonstrate the
value of their own EAPs.
Implications for EAPs.
This audio conference will also explore the implications of
the research for free and embedded models of EAP services. These
programs are often bundled with an insurance product with the
expectation that the EAP services will support the sale of the
insurance offering as well as reduce overall health care costs
associated with the insurance coverage. The presenters will
answer the question of whether this type of cost-offset is
taking place and, if so, under what conditions of program
implementation.
Operational Best Practices. The presenters will also address the implications of
these research findings for self-insured companies and answer
the question: What type of offset is necessary for EAPs to have
a substantial impact on overall health care claims costs and
what type of program services are required to achieve this
offset? The audio conference will conclude with a discussion of
the kinds of EAP services that are known to be associated with
the greatest impact on claims costs.
Learn Answers to these Questions:
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What are
the research findings on the extent and nature of the EAP
impact on health care claims costs?
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What are
the implications of research findings for free and embedded
EAPs and for self-funded employers with an EAP?
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How can
EAPs apply these research findings to support the value of
their own services?
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What are
the best strategies for increasing an EAP’s impact on
medical and behavioral health claims?
Bonus Research Brief. Audio conference participants will receive a research
brief summarizing the impact of EAPs on health care claims
costs. In addition, this presentation will include an
interactive session during which audience members can interact
with the speakers and one another on the topic of the audio
conference.
Click
here to order the CD recording. . .
Featured Presenters:
Mark
Attridge, M.A., Ph.D.
President
Attridge Consulting, Inc.
Dr. Mark Attridge is President of Attridge Consulting, Inc., a
consulting firm that specializes in business writing, including
research briefs, white papers, and publications; designing
outcome research studies for workplace health services; and
development of ROI analysis tools. He has a Ph.D. in psychology
from the University of Minnesota and a Masters degree in
communication from the University of Wisconsin, Milwaukee. He
has authored more than 100 articles and conference papers on
topics in healthcare, psychology, and communication. He is also
co-editor of a research-based book on the integration of
employee assistance, work/life, and wellness programs.
Previous to his current position, Dr. Attridge was Director of
the National Data Cooperative (NDC) for the U.S. Group and
Health Care Practice of Watson Wyatt Worldwide. Prior to that
position, he was a Principal at Optum/United Health Group, where
he managed an internal research department and directed a
variety of applied research projects involving healthcare
claims, operational data, and surveys.
Dr. Attridge is an editorial board member of the Journal of
Workplace Behavioral Health. He is also the past Chair of the
Research Committee for the Employee Assistance Professionals
Association (EAPA). He now leads research dissemination
projects for the Employee Assistance Society of North America
(EASNA) and was co-recipient of the organization’s Member of the
Year Award in 2009.
Thomas
M. Amaral, Ph.D.
President & CEO
EAP Technology Systems Inc.
Dr. Tom Amaral is founder and President of EAP Technology
Systems Inc., which provides technologies and services to
improve the business value, quality, and return-on-investment of
employee assistance programs. He is a research psychologist who
has been evaluating and researching EAPs for nearly 30 years,
and is a recognized expert on ROI analyses, workplace outcomes,
healthcare claims cost-offset research, customer satisfaction
surveys, and benchmarking. He has designed and implemented
research and evaluation projects for many Fortune 500
corporations, governmental agencies, and other organizations.
Dr. Amaral is chief architect of the eapisoft computer
software system, which enables EAPs to measure and report on
value. In addition, he conducts training seminars on a variety
of advanced topics, including how to make the business case for
EAPs, how to perform ROI analyses, and how to implement
benchmarking and quality improvement initiatives. He has
authored and presented many papers and articles on research,
evaluation, ROI, performance metrics, and software topics.
Throughout his career, Dr. Amaral has been active in supporting
the EAP profession through his participation in EASNA and EAPA.
He currently sits on the research committees for both
organizations. He also served as an editorial board member for
the Journal of Employee Assistance Research and the
EAPA Exchange Research Supplement, co-chaired EAPA’s
national conference, and chaired the conference's research track
on many occasions. He is presently on the editorial board of
the Journal of Workplace Behavioral Health.
PDHs
This audio conference has been
approved by the Employee
Assistance Certification Commission (EACC) for 1.5 PDHs in
Domain II. The CD recording of the audio conference has
also been approved by the EACC as a self-study course.
Order the CD now!
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Order the CD recording complete with presentation
material |
$195 |
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toll-free 1-800-755-6965.
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EAP Technology Systems Inc |